ID Protection

ICANN policy requires that all domains have up to date contact information attached to them. Using one of many online tools, anyone can do a WhoIs (Who Is?) lookup to find this domain information. ID Protection hides your sensitive information from public WhoIs look ups.

Here is a brief explanation on WhoIs look ups and how to protect your contact information from them.

What are WhoIs look ups?

When dealing with domains, the term WhoIs lookup is quite common. But what is it and what does it mean?

A WhoIs lookup is a common troubleshooting tool used by anyone that works on domains or web hosting. This quick lookup can give you a lot of information on the status of a domain. This includes the registrar and registration status, name servers, expiry date and much more. If you every contacted our support team, they probably did a WhoIs lookup on your domain.

An example of a domain WhoIs lookup:

[shelluser]:~ whois example.com
Domain Name: EXAMPLE.COM
Registry Domain ID: 2704246533_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: http://www.enomdomains.com
Updated Date: 2022-06-16T15:58:39Z
Creation Date: 2022-06-16T14:36:37Z
Registry Expiry Date: 2023-06-16T14:36:37Z
Registrar: eNom, LLC
Registrar IANA ID: 48
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS1.DELUXEHOSTING.COM
Name Server: NS2.DELUXEHOSTING.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2022-06-17T19:23:14Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

NOTICE: The expiration date displayed in this record is the date the
registrar’s sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant’s agreement with the sponsoring
registrar. Users may consult the sponsoring registrar’s Whois database to
view the registrar’s reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services’ (“VeriSign”) Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.

While this is a great tool for troubleshooting, it unfortunately can also be used by spammers to get your contact information. Even worst, some fraudsters will use your email to contact you pretending to be your registrar and try to convince you to pay them for renewals, or even give them control of you domain.

Luckily, ID Protection will keep the good part of a WhoIs lookup while hiding your contact information.

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What is Domain privacy

“WHOIS privacy” is the industry term for a registrar available option which allows your domain’s contact information to be made private and unavailable for public lookup. This is often implemented to avoid unwanted spam or sales inquiries regarding your website or the domain registration itself. The service we provide for this purpose is called ID Protection.

Note Not all domain TLD’s support WHOIS privacy.

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Purchasing ID Protection

If you would like to purchase ID Protection for your domain, you will need to access the My Domains section of your Deluxe Hosting client area.

If you do not know how to access your client area, you can find out here.

Deluxe Client Area

Now that you are logged into your client area, you can access your My Domains page. You can do this by clicking on the Domains block in the center section of your client area homepage. Or you can click on Domains in the upper menu bar and select My Domains from the drop down menu.

My Domains

On your My Domains page, click on the bar for the domain you are working on. Click anywhere on the bar except the domain name (this will load the domains website).

Domain Addons

Once at the domain management page, you will see the Manage menu on the left-hand side. Choose Addons from the list.

Click on the Buy Now button to begin the checkout process. This will create an invoice for the service. Choose your payment method, and click on Pay Now to complete your purchase.

Once the invoice is paid, your ID Protection service is now active and protecting your domain contact information.

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Contact our Support Team

If you are still having issues, and need further support, please reach out to our support team using any of these methods.

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